The real secret to success? Get to know your customers.
It doesn’t hurt to be quick, responsive, friendly, efficient, or reliable. But for A. G. Lafley, former CEO of Procter & Gamble, the most important ingredient to making your customers happy is empathy. “I believe everything starts with a deep
|2020-05-08T17:43:30-04:00October 17th, 2019|